Perch Privacy Policy
Effective day: 27/09/2024
Coworking Nomads Ltd, trading as Perch (“we,” “our” or “us”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and share your personal information when you use the Perch platform, in accordance with applicable data protection regulations, including the UK GDPR, EU GDPR, CCPA and other privacy laws worldwide.
Data controller
Coworking Nomads Ltd, registered in England and Wales (Company Number: 11497349), is the data controller responsible for your personal data.
Data we collect
We collect and process the following types of personal data:
Personal Identification Information:
– Name, email address, phone number, mailing address.
How we use your data
We process your personal data for the following purposes:
Providing the Service:
– To allow you to create an account, book a workspace or list a workspace on the platform.
– To process payments and manage transactions between hosts and bookers.
Communication
– To send you transactional emails, such as booking confirmations, cancellations or account updates.
Marketing
– If you have opted in, we may send you marketing emails or newsletters about our services, special offers or events. You may unsubscribe from these communications at any time.
Analytics
– To analyse usage trends and improve our platform and services.
Compliance with legal obligations
– To comply with laws, regulations and legal requests, such as tax and accounting obligations.
Fraud prevention and security
– To prevent fraudulent activities and enhance the security of our platform.
Legal bases for processing
We only process your personal data when we have a legal basis to do so. These include:
Consent: You have given us clear permission to process your data for a specific purpose (e.g., marketing).
Contractual Obligation: Processing is necessary to perform a contract with you (e.g., managing bookings).
Legal Obligation: Processing is necessary to comply with legal obligations (e.g., tax laws).
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our platform) and these interests are not overridden by your data protection rights.
Sharing your data
We may share your personal data with the following third parties:
Service providers:
– Third-party service providers who assist with platform functions, such as payment processors (Stripe), email marketing (HubSpot, Mailchimp) and CRM systems.
Host workspaces:
– When you book a workspace, your relevant booking details will be shared with the host workspace.
Legal and regulatory authorities:
– We may disclose your data if required to comply with a legal obligation or protect the rights, property or safety of our business, users or others.
Business transfers:
– In the event of a merger, acquisition or sale of our assets, your data may be transferred to the acquiring entity.
International data transfers:
We may transfer and process your personal data outside of the country in which it was collected, including to countries that may not have the same level of data protection as your home country.
For transfers from the UK and EU to non-EU/EEA countries, we ensure that appropriate safeguards are in place, such as:
– Standard Contractual Clauses (SCCs) approved by the European Commission.
– Binding Corporate Rules (BCRs).
– Adequacy Decisions: For countries recognized by the European Commission as providing an adequate level of protection.
Data retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
Your rights
Depending on your location, you have the following rights regarding your personal data:
Right to Access:
– You can request access to the personal data we hold about you.
Right to Rectification:
You can request corrections to any inaccurate or incomplete data we have about you.
Right to Erasure:
– You can request the deletion of your personal data, where applicable under the law.
Right to Restrict Processing:
-You can request the restriction of processing in certain circumstances.
Right to Data Portability:
-You can request that your data be transferred to another provider in a machine-readable format.
Right to Object:
-You can object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent:
-If we rely on your consent for processing, you can withdraw it at any time.
Right to Lodge a Complaint:
– If you believe your data protection rights have been violated, you can lodge a complaint with your local data protection authority.
For users in the EU/EEA, contact the European Data Protection Board (EDPB).
For users in the UK, contact the Information Commissioner’s Office (ICO).
For users in the USA, consult your state’s data protection authority (e.g., California Office of the Attorney General for CCPA).
Data security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These include encryption, access controls and regular security audits.
However, no data transmission over the internet is 100% secure and we cannot guarantee the security of your data transmitted to or from our platform.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, improve site performance and deliver relevant ads.
You can manage your cookie preferences through your browser settings. For more details, please see our [Cookie Policy].
Children’s Privacy
Perch is not intended for children under the age of 16 and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
Contact us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at: Email: hello@perchhere.co Mailing Address: 10 Wilberforce St, Hull HU3 2JR, United Kingdom Coworking Nomads Ltd.